Shipping Policy

Thank you for shopping with us. We are committed to delivering high-quality, made-to-measure pieces with care and transparency.

---

Order Processing & Production

All our items are made-to-measure, which means each piece is specially created after your order is placed.

Production time is typically 2 to 3 weeks (14–21 business days).
This allows us to ensure the highest level of quality and finishing.

Please note that orders are not shipped immediately after purchase due to this production process.

---

Shipping & Delivery Time

Once your order has been produced and dispatched, delivery takes approximately up to 10 business days, depending on your location and the carrier.

---

Estimated Total Delivery Time

The total estimated delivery time is:

👉 2 to 3 weeks (production)
👉 + up to 10 business days (shipping)

---

Tracking Information

As soon as your order is shipped, you will receive a confirmation email with your tracking number.

Please allow a few days for tracking updates to appear.

---

Delays & High Demand

Due to the handmade and custom nature of our products, delays may occasionally occur, especially during periods of high demand.

We are continuously working to improve our production and delivery times.

---

Order Accuracy

Please make sure all your shipping details are correct at checkout.
We are not responsible for delays or lost packages caused by incorrect information.

---

Lost, Stolen, or Delayed Packages

Once your order has been shipped, we are not responsible for delays caused by the carrier, customs, or external factors.

Packages marked as “delivered” by the carrier are considered successfully delivered.

---

Contact

For any questions regarding your order, feel free to contact our support team. We are here to help and will respond as quickly as possible.